Pivix Logo

Data Processing Agreement (DPA)

  • Effective Date:2nd July, 2025
  • Company:ZIBATECH LIMITED – hereafter referred to as "Pivix", "we", or "us"
  • Website:https://www.pivix.io
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pivix platform.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account registration data (e.g., name, email, company name)
  • Billing and payment details
  • Scorecard and lead data (e.g., answers to quizzes, email addresses of leads)

b. Information Collected Automatically

  • Usage data (pages visited, clicks, timestamps)
  • Device data(browser type, IP address, OS)
  • Cookies and similar tracking technologies

c. Information from Third Parties

  • If you integrate third-party services (e.g., CRMs, email tools), we may receive data from those platforms.

2. How We Use Your Information

We use your information to:
  • Provide and improve the Pivix Service
  • Communicate with you (support, updates, onboarding)
  • Process payments and manage subscriptions
  • Analyze usage and performance
  • Comply with legal obligations

3. Legal Bases (GDPR)

If you are located in the EU/EEA, we process your data under the following legal bases:
  • Contract performance
  • Legitimate interest
  • Consent (where required)
  • Legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:
  • Service Providers (e.g., payment processors, cloud hosting)
  • Legal authorities when required by law
  • Buyers in the event of a merger or acquisition

5. Data Retention

We retain data as long as needed to:
  • Provide services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
You can request deletion of your data by contacting support@pivix.io.

6. Your Rights (EU & Others)

You may have the right to:
  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Withdraw consent
To exercise these rights, contact us at [support@pivix.io].

7. Cookies and Tracking

We use cookies to:
  • Remember user preferences
  • Analyze traffic
  • Enhance your experience
You can manage cookie settings in your browser or via our cookie banner.

8. Data Security

We use technical and organizational measures to protect your data, including:
  • Encryption (in transit and at rest)
  • Access controls
  • Regular security audits

9. International Transfers

Your data may be processed outside your country, including in the United States or European Union. We ensure adequate protection via standard contractual clauses or similar mechanisms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children

The Service is not intended for children under 16. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

13. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

Pivix Privacy Team
  • Email: support@pivix.io
  • Address: 4 RAVEN ROAD, UNIT 1C3-227, LONDON, UNITED KINGDOM, E18 1HB