Clean, geometric feedback page: calm centred hero, why we ask, how it works, privacy FAQ and a closing call to action. Warm amber accent on white.
Low ratings go straight to a team lead, who follows up with you personally.
Kind words are passed on to the person who helped you, by name.
Patterns in your answers show us where to train, simplify or speed up.
Think about the interaction you just had, nothing else.
A short recap of your feedback and what happens next.
A follow-up if something went wrong, a thank you if it went well.
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